The modern world is constantly changing. Digitalization and the COVID-19 pandemic have led to major transformations in the labour market and employment. Employees value flexible working hours and a sense of belonging to common tasks. Employers prefer to work with those who can essentially combine hard and soft skills and are ready for conscious personal development. In this context, human-centric organizations might both create optimal conditions for employees’ career development, personal well-being and demonstrate greater organizational resilience.

By Human-Centricity, we understand the grade to which extend a business gives back to its employees, stakeholders, associated communities and the society as whole. A human-centric approach is a tool to create an environment for growth, learning, well-being and leverage investments in a human capital by creating a value for society and economy. Nevertheless, businesses greatly vary in their human-centric maturity and in their readiness to adopt it in their strategy and operation.